Terms and Conditions

These terms and conditions relate to all programs delivered via coaching.


Consulting delivery will be undertaken using a general consultancy agreement. 

  1. Payment for the Program(s) are due in full before commencement.

  2. All sales to Prospective Services P/L (PSPL) (ABN: 56 551 174 156) are final.

  3. Whilst the content in the programs will be tailored to your needs, the structure of the number of sessions and timing is set for optimal learning. However, if time differences make finding session times difficult, PSPL reserves the right to alter delivery in consultation with the client.

  4. All sessions for each program will be booked once payment is finalised. Sessions will be delivered at times that are mutually convenient.

  5. All sessions must be completed within 9 months of commencing the program.

  6. A cancellation made with at least 24 hours’ notice will be re-scheduled. There will be no credit or refund for sessions cancelled within 24 hours of the scheduled session. If you do not cancel and are a no show, after 15 minutes has elapsed, the session will be deemed to have been delivered.

  7. If PSPL is unable to make a session due to unforeseen circumstances, it will be re-booked at a time that is mutually convenient.

  8. The saving on the purchase of programs is only available if bought together at the same time.

  9. Any additional tools will be charged separately once agreed.